Practice Facilitation

Practice Facilitation or practice coaching is a supportive service provided to a primary care practice. Practice facilitators use a range of organizational development, project management, QI, and practice improvement approaches and methods to build the internal capacity of a practice to help it engage in improvement activities over time and support it in reaching incremental and transformative improvement goals. This support may be provided on site, virtually (through phone conferences and Webinars), or through a combination of onsite and virtual visits. Practice facilitation activities may focus in particular on helping primary care practices become medical homes, but they can also help practices in more general quality improvement efforts.


AHRQ: Implementing the PCMH: Practice Facilitation

Commonwealth Fund: Facilitating Improvement in Primary Care: The Promise of Practice Coaching