Practice Improvement

Throughout the last decade, practice transformation has developed into a concept and strategy to transform and renew family medicine to meet the needs of patients in a changing health care environment. The transformation includes a partnership approach with families to provide primary health care that is accessible, family-centered, coordinated, comprehensive, continuous, compassionate, and culturally effective.

The Institute of Medicine 2001 Report notes that “Patient centeredness refers to health care that establishes a partnership among practitioners, patients, and their families (when appropriate)to ensure that decisions respect patients’ wants, needs, and preferences and that patients have the education and support they require to make decisions and participate in their own care.”

An organized approach to Primary Care Practice Transformation has been developed through the model – Patient Centered Medical Home (PCMH). To facilitate adoption, NCQA has developed a set of standards that describe clear and specific criteria and gives practices information about organizing care around patients, working in teams and coordinating and tracking care over time. Primary care practices can be recognized by NCQA as PCMH practices, which stands for quality and also can provide additional reimbursements from health care providers.